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Delivery Information

1. Delivery

During the order process, we will generally notify you of the dispatch dates available and the expected time frame for receiving your order; however, we do not guarantee delivery dates or times. We will make you aware of delivery charges (if any) before you place your order.

Expected delivery times and charges will differ depending on which products you order. All our items are sent via Royal Mail First Class and should arrive within 2 days of dispatch.

1.2 General dispatch information

The dispatch date is the day we SEND the item you have ordered, NOT the day it will be delivered.

  • Your order is likely to arrive much faster if you use a postcode
  • You can check that you have the correct postcode by using the Royal Mail's handy postcode finder available at www.royalmail.com/find-a-postcode. To state the obvious, we are not responsible for the accuracy of the Royal Mail's postcode finder.
  • It is your responsibility to ensure that the delivery address you provide for any order you place is correct.


    1.3 Circumstances Beyond Our Control

  • Neither we, nor any delivery service that we use, shall be liable for any failure to perform Services where such failure or delay results from any circumstances outside our reasonable control; these circumstances include but are not limited to adverse weather conditions (such as snow, flood and extreme winds), fire, explosion, accident, traffic congestion, obstruction of any private or public highway, riot, terrorism, act of God, or industrial dispute or strike.